Irene and Team Romanoff,
I want to thank you for helping with purchase of my new 3Z Studio
I know it was a long process but I am glad i finally received the printer and got it set up.
After having horrible experience with DWS printer, i must say that Solidscape is an absolute pleasure to work with, and printer is working absolutely flawlessly! I'd also like to compliment Fernando, training with and meeting him was absolutely great! I left with wealth of information to properly operate and manage my machine and actually gave advice to some friends who have been using this machine but were unable to attend the training at your facility.
Thank you again and I look forward to working with your and Romanoff in the future.
Date of Posting: 19 November 2013
Posted By: Roman
Custom Jewelry Designs, PA
“Hello Bob (Customer),
Out of curiosity please let me know how you came to call our company for your equipment needs?"
“Hello Irene (Romanoff Sales Person),
To answer the question of why I called you folks to help us it is really very simple.
Point 1: I had ordered some things while in another company many years before and got direct and kind service.
Point 2: I Google to check if you were around; and I did call several other companies but got the "run around the block" on pricing and details of equipment. After carefully checking your products, they are top notch, as they have always been.
Point 3: You are all easy to work with and for the most part you have things available. I realize the VTC200 is not an item that most people would buy so it is natural that it would not always be in stock but the rest of the items are there and you folks also have a good track record for service.
In short, because you do what a great distributor should be doing.
Have a wonderful evening.
Date of Posting: 31 October 2011
Posted By: Bob
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