Return Policy

If you wish to return an item, it must be returned new, unused, freight pre-paid, and in the original packaging. Certain restrictions apply. An RMA (Return Merchandise Authorization) number must be obtained before any item can be returned.

Please include a copy of the invoice or packing list with your return to ensure proper credit.

Returns may be subject to a minimum 25% restocking fee. Special orders, non-stocked items, and any products made to customer specifications are non-refundable.

If you have any questions regarding returns or refunds, please contact us:
Phone: 631-842-2400
Email: websales@romanoff.com